Maria Manzi
I joined Alliance in:
2017, after working in customer-facing roles including my most recent role at a casino, where I worked my way up to assistant manager level as a Senior Rep.
What I thrive on:
Learning new things, meeting my goals, and getting recognition for a job well done. I always look forward to helping our clients and being a part of a team. I have the benefit of working with a great team of individuals and experienced receptionists – I always take the opportunity to learn from them and how they handle different conversations and scenarios.
Most memorable achievement:
One of my most memorable achievements since joining the Alliance team has been the recognition I received for continuous improvement in customer service, and my ability to handle calls effectively. It's very rewarding to know that I am providing exceptional service to our clients and receiving great feedback.
I love working with:
Our team! On the client side, I really enjoy working with our law clients. They are always pleasant to talk to, they’re efficient, and they genuinely care about their clients.
In my spare time:
My family and I love driving down to Laguna Beach – it's my favorite type of vacation. I also love eating out and trying new restaurants, relaxing in front of the TV, and spending time with family.