What does it mean to be ‘Customer Facing’?
What does it mean to be customer facing? This article explains the term, and why customer facing operations matter.
Tag: customer service
Missing or Ignoring Crucial Business Phone Calls? Why a Real Live Virtual Receptionist is Your Solution
A live virtual receptionist allows small business owners to utilize a remote receptionist without needing to directly hire an employee ...
How to Amplify Customer Service with a Live Receptionist
You never get a second chance to make a good first impression. Whether it’s meeting a potential investor for the ...
6 Ways to Improve Small Business Customer Service
6 Ways to Provide Superior Customer Service without a team, on a Small Business Budget. Use these quick tips to ...
Live Receptionist Guide: How to Change Your Call Answering Schedule
Whether you want to improve professionalism, capture more leads, or spend less time dealing with robocalls - or all of ...
We’re Getting Closer to Live Chat Best Practice: Here’s What We’ve Learned So Far
Here's what we've learned from implementing a live chat system to interact with our customers.
Too Many Virtual Office Phone Providers? Try This One Out For Size
Confused by so many virtual phone companies? Phone.com, a partner of Alliance Virtual Offices, is certainly worth a look. Here's ...
